Returns Policy
At Aus Deal Selection, we understand that sometimes a product may not meet your expectations or fit your needs. That's why we offer a hassle-free 30-day return policy, ensuring your complete satisfaction with every purchase.
Our commitment to customer satisfaction starts from the moment you receive your order. If for any reason you are not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return.
Returning a product is simple and straightforward. Here's how it works:
- Contact our customer support team: To initiate a return, simply reach out to our dedicated customer support team. They will guide you through the process and provide you with a return authorization number.
- Package the item securely: Once you have received your return authorization number, carefully package the item in its original packaging, ensuring it is well-protected for the return journey.
- Ship the item back to us: Use a reliable shipping method to send the item back to us. We recommend using a trackable shipping service to ensure the safe and timely arrival of your return.
- Receive your refund or exchange: Once we receive the returned item and verify its condition, we will process your refund or exchange. Refunds will be issued to the original payment method used during the purchase.
It's important to note that returned items must be in their original condition, unused, and with all original tags and packaging intact. Any signs of wear, damage, or alteration may result in a partial refund or rejection of the return.
While we strive to make the return process as smooth as possible, please allow up to 10 business days for your refund or exchange to be processed. We appreciate your patience and understanding.
At Aus Deal Selection, we value your satisfaction and want you to feel confident in your purchase. Our 30-day return policy is just one of the ways we demonstrate our commitment to providing you with high-quality products and exceptional customer service.
If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our friendly customer support team. We're here to help!